1. What type of information do we collect?
In order to better provide you with Services offered on the Website, we collect two kinds of information about our users: Personally Identifiable Information (“Personal Data”) and Aggregate Information.
This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this Website, such as registering for an account, downloading or purchasing a product or service, submitting content and/or posting content in the user forums, or sending us feedback, we may ask you to provide certain information about yourself. This information is necessary for the adequate performance of the contractual relationship established between you and SC, to allow us to comply with our legal obligations and to provide and improve the functionalities of the Website, without this information we may not be able to provide you the requested products or services.
Services/User Account – When you sign up for a User Account, SC will collect and associate with your account your first and last name, date of birth, email address, mailing address (including zip code), employer, telephone, and payment info (such as payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, your address and other transaction related details).
Other Information – If you decide to use SC’s Website scheduling or appointment services, forums, chat areas, message boards, news feeds, news groups, communities, calendars, and/or other message or communication facilities, you may choose to provide us information when you fill in a form, make an appointment, conduct a search, respond to surveys, post to community forums. SC will store your files, messages, comments and photos, as well as any information related to it.
This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit our Website and what other sites may have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the Website’s Uniform Resource Locator (“URL”) that points to the site you just came from, which URL you go to after visiting our Website, what browser you are using, and your Internet Protocol (“IP”) address.
2. How do we collect and use information?
We do not collect any Personal Data about you through the Website unless you voluntarily provide it to us. However, you may be required to provide certain Personal Data to us when you elect to use certain products or services available on the Website. These may include: (a) registering or activating an account on our Website; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting a web form or transmitting other information by telephone or letter; (f) registering or attending an event affiliated with SC or at which SC participates; (g) submitting your credit card or other payment information when ordering and purchasing products and services on our Website; or adding performance results through the Website.
Service providers, agents and related third parties:
We sometimes hire third parties to perform certain business-related functions. When we employ a third party to perform a function of this nature, we may need to provide them with access to certain Personal Data. However, we only provide them with the information that they need to perform their specific function, and these third-party service providers will only use your Personal Data to perform the services requested by us.
Information collected with technology:
Information collected by our servers. To make our Website and Services more useful to you, our servers (which may be hosted by a third party service provider) collect your information, including your browser type, operating system, Internet Protocol (“IP”) address (the number automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp of your visit.
Pixel Tags – In addition, we may use “Pixel Tags” (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, that are used to track online movements of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in Web pages. Pixel Tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to a user.
Mobile Services – We may also collect non-personal information from your mobile device if you have downloaded our mobile application(s). This information is generally used to help us deliver the most relevant information to you. Examples of information that may be collected and used include your geographic location, how you use the mobile application(s), and information about the type of device you use. In addition, in the event our mobile application(s) crash on your mobile device, we will receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of our mobile application(s). This information is sent to us as aggregated information and is not traceable to any individual and cannot be used to identify an individual.
Analytics Tools – We use third party analytics tools to help measure traffic and usage trends for the Website, mobile applications and our Services. Analytics tools collect information sent by your mobile device, our Website or our Services, including the web pages you visit, add-ons and other information that helps us to improve the Website, mobile applications and the Services.
Location Information – If you have enabled location services on your phone, we collect your location information to make a map available to the recipients of your messages showing your location. If you do not want this information collected by us, you can disable location services on your phone.
3. Where do we store your personal data?
Your personal data will be stored and processed in our primary data store is located in the United States. Some data, including personal but not sensitive user data such as name and email may be replicated globally on an outsourced third-party network in order to provide quicker speeds for certain features.
4. How do we share information with others?
We will not sell, trade or rent your Personal Data to others. If and whenever we intend to share your Personal Data with a third party (other than to a business partner as provided herein), you will be notified at the time of data collection or transfer, and you will have the option of not allowing the transfer. However, we may from time to time rent or sell demographic information in the aggregate which does not contain your Personal Data.
We do provide some of our product and service offerings through contractual arrangements made with affiliates, service providers, partners and other third parties (“third party service providers”). We and our third-party service providers may need to use some Personal Data in order to perform tasks between our respective sites, or to deliver products or services to you. For example, your credit card information may be released to the card-issuing bank to confirm payment for products and services purchased on this Website; or provide order information to third parties that help us provide customer service.
In some certain circumstances, we may be required by public, law enforcement or judicial authorities to provide Personal Data to the appropriate governmental authorities. In such cases, we will disclose Personal Data upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation or meet national security requirements. We may also disclose Personal Data information if we believe it is necessary in order to protect or defend the rights or property of SC or users of the Website or Services.
We may also provide Aggregate Information about our customers’ sales, traffic patterns, and related Website information to third party advertisers, but these statistics do not include any Personal Data.
5. What are my rights?
We may send you e-mails regarding new products and services that we feel may interest you. If you do not wish to receive emails of this nature, you may unsubscribe from the mail list using the “unsubscribe” feature that accompanies our emails or by contacting us at http://www.stoutcaldwell.com/contact-us/.
You also have choices with respect to cookies, as described above. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Website may not work properly in such case. If you decide at any time that you no longer wish to have one or more of your SNS accounts (e.g., Facebook or Twitter) linked to your account, then you may de-link the SNS account in the “preferences” section in your account settings. You may also manage the sharing of certain Personal Data with us when you connect with us through an SNS, such as through Facebook Connect. Please refer to the privacy settings of the applicable SNS to determine how you may adjust our permissions and manage the interactivity between the Services and your social media account or mobile device.
In addition, if we propose to use your Personal Data for any purposes other than those described in this Policy and/or in the specific notice provided when you sign up for a certain component of our Services, we will offer you an effective way to opt out of our use of your Personal Data for those other purposes.
“Right to be Forgotten” – You have the right to ask us the erasure of your personal data if: (i) the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed and there is no other legal ground for the processing; (ii) you withdraw your consent or object to the processing of your personal data; (iii) the personal data have been unlawfully processed; (iv) the personal data have to be erased for compliance with a legal obligation to which the controller is subject.
Portability – You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
Withdrawing Consent – You may withdraw your consent at any time by changing your Account settings or by sending us a communication specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.
Restriction of Processing – You have the right to limit the ways in which we use your personal information, in particular where: i) you contest the accuracy of your personal information; ii) the processing is unlawful and you oppose the use of your personal information; iii) SC no longer needs your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defense of legal claims; iv) you have objected to the processing for direct marketing purposes pending the verification whether the legitimate grounds of the controller override those of the data subject.
Right to Object – Where your personal information is processed for direct marketing purposes, including profiling, you may, at any time ask us to cease processing your data for these direct marketing purposes.
Lodging Complaints – You have the right to lodge complaints about the data processing activities carried out by SC before the applicable data protection authorities.
You may exercise any of the rights described in this section before by sending an email to http://www.stoutcaldwell.com/contact-us/.
Concerning the rights of the data subject described above, please note that the applicable laws may restrict the scope of the rights provided when such a restriction is a necessary and proportionate measure to safeguard: (i) national and public security; (ii) the prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties; (iii) other important objectives of general public interest; (iv) the protection of judicial independence and judicial proceedings; (v) the prevention, investigation, detection and prosecution of breaches of ethics for regulated professions; (vi) the monitoring and inspection of any regulatory function connected; (vii) the protection of the data subject or the rights and freedoms of others; (viii) the enforcement of civil law claims.
7. How do we secure your data and information?
SC is committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. We also require you to enter a password to access your Account information. Please do not disclose your account password to unauthorized people. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while SC uses reasonable efforts to protect your Personal Data, SC cannot guarantee its absolute security.
8. Data Retention
SC will retain your personal information for as long as necessary towards the performance of the contract between you and us and to comply with our legal obligations. If your personal data is no longer required in order to fulfill contractual or statutory obligations, it will be deleted, unless its further processing is required for the following purposes: preservation of records according to commercial and tax law or other legal obligations; exercise the right of freedom of expression and information; exercise of or reply to any legal claims.
9. Information Security Breach and Data breach
You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, email address, etc.) in the discussion forums or other public areas on our Website, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages (including unwanted spam messages) from third parties. Such activities are beyond our control and this Policy does not apply to such information.
705 US Route 130 South | PO Box 2290 | Cinnaminson, NJ 08077
11. Data Protection Officer
SC has a data protection officer who is responsible for matters relating to privacy and data protection and may be reached at the following address: 705 US Route 130 South | PO Box 2290 | Cinnaminson, NJ 08077
July 16, 2020